Contact
Email reaches a person, usually within one business day. There is no ticket system and no chatbot.
last updated 26 July 2026
Reporting a bad scan
If a report says something you know is wrong about your store, that is a bug worth our time. Send the report link and what you expected — the report carries the evidence we captured, so we can usually tell within minutes whether the check misread you or your storefront really does serve something different to machines.
About AgentorayBot
Scans identify themselves as AgentorayBot/1.0 (+https://agentoray.com/bot). One scan makes at most 25 requests to public pages, obeys a 429, and never signs in or submits a form. Scans only start when somebody asks for one — we do not crawl the web on our own.
To keep it out entirely, add this to your robots.txt:
User-agent: AgentorayBotDisallow: /
We honour it. Note that blocking us does not block AI shopping agents — it only stops you finding out what they see.